Website Privacy Policy

Effective Date: September 1, 2026

This Privacy Policy describes how Restore & Thrive Counseling, PLLC (“we,” “our,” or “the Practice”) handles information collected through our website, www.restoreandthrivecounseling.com.

Important note: This policy covers our website only. It does not apply to Protected Health Information (PHI) you share with us as a client. PHI is governed separately by our HIPAA Notice of Privacy Practices, provided to all clients before treatment begins.

Information We Collect

Information you provide directly:

  • Name, email, phone number, and any details submitted through our contact form or consultation request form

  • Messages sent to us by phone, text, or email

Information collected automatically:

  • Standard website analytics (pages visited, browser type, general location, device type) if analytics tools are enabled on the site

  • Cookies used for basic site functionality and, if enabled, analytics

We do not collect payment information, insurance information, or clinical/treatment details through the website — that information is only collected through TherapyNotes and TherapyPortal, our secure, HIPAA-compliant practice management system, once you’ve become a client.

How We Use This Information

  • To respond to inquiries and schedule consultations

  • To send appointment reminders or practice communications, if you’ve opted in (e.g., via Spruce Health for secure texting)

  • To understand general site traffic and improve the website

We do not sell, rent, or share your website information with third parties for their marketing purposes.

Third-Party Services

Our website may use third-party tools for scheduling, forms, or analytics (for example, Squarespace’s built-in tools). These providers may collect limited technical information as described in their own privacy policies. We encourage you to review those policies if you’d like more detail.

Cookies

Our site may use cookies to support basic functionality and, if enabled, to understand site usage. You can adjust your browser settings to limit or block cookies, though this may affect some site features.

Your Choices

You may opt out of SMS or marketing communications at any time by replying STOP or contacting us directly. You may also request that we delete contact information submitted through the website (excluding any information already part of a client record governed by our HIPAA Notice of Privacy Practices).

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

Restore & Thrive Counseling, PLLC
5757 Flewellen Oaks Lane, Suite 304
Fulshear, TX 77441
(346) 707-8569
www.restoreandthrivecounseling.com

This policy is provided as general guidance and is not a substitute for legal advice. Please have an attorney review before publishing, particularly if you plan to add analytics, ads, or e-commerce tools later, which may trigger additional disclosure requirements (e.g., under Texas or other state privacy laws).